Reviews


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​Please click on the customer's name below to view their Facebook review and recommendation:
​Lee Thornton reviewed 'Willow Tree Cat Hotel' – 5 star
30 September 2015
Fantastic set up, huge pens so cats have more than enough room and the owners are lovely people. What more do you need!
​Samantha Constable reviewed 'Willow Tree Cat Hotel'– 5 star
15 November 2015
Buddy had a lovely time. Sally was fantastic very warm and welcoming and her care of mums cat was second to none. I can't recommend this cattery enough.
​Cath Roberts reviewed 'Willow Tree Cat Hotel' – 5 star
22 November 2015 
My 2 kittens stayed at Willow Tree Cat Hotel for 2 nights. Their hotel room was really well equipped with a cat tower, toys, cat tunnel and a scratching mat. Their bedroom ( yes they had their own bedroom) had pink cushions and throws topped off by an ever warming radiator. Sally had clearly spent time playing with girls and had sussed their quirky ways. All topped off with a text message and photo whilst we were away to reassure us all was well. Would really recommend the Willow Tree Cat Hotel. Thank you
Danielle Heath reviewed 'Willow Tree Cat Hotel' ​ – 5 star
25 November 2015 
Amazing fantastic and my cat loved it which made me feel relaxed
Amanda Jones reviewed 'Willow Tree Cat Hotel'  – 5 star
27 December 2015
​Super cattery, lovely people - I even had a text on Christmas Day to let me know my precious Percy was ok. Would 100% recommend and will definitely use again.
Sarah Nichol reviewed 'Willow Tree Cat Hotel' ​ ​– 5 star
03 January 2016 
My two cats were here for a week in November 2015 and settled in very quickly Sally was amazing and really felt comfortable leaving my boys with her it was absolutely beautiful the little hotel rooms was fully equipped with all sorts for the cats all double glazed and central heating it was truly amazing definitely recommend to all my family and friends and can't wait for my boys to go again xxxx
Sarah Armitage reviewed 'Willow Tree Cat Hotel' ​ – 5 star
13 March 2016 
Sally and Geoff are the kindest people. The place is amazing and safe and beautiful. I couldn't use anywhere else as I know they love your pets, just as much as you do... 10 out of 10
​Govi Mahey reviewed 'Willow Tree Cat Hotel' ​ – 5 star
15 April 2016 
​Had our boy Noah stay for 7 nights with Sally at Willow tree cat hotel, outstanding cat set up, and I can honestly say me and Anna felt very comfortable leaving Noah in Sally's capable hands. When we went to collect him, he was bright and happy and it was clear Sally had spent time with him, Very grateful for an outstanding service Sally provides, we would recommend Willow tree cat hotel to any of our family and friends. We have booked Noah in Willow again later on in the summer. We would not use anyone else. A1+++
Gemma Louise Pyatt reviewed 'Willow Tree Cat Hotel' ​ – 5 star
06 May 2016
Luna stayed with Sally for 4 nights from 2nd May.
The hotel is spotless and unbelievably well equipped.
Luna is only 10 months old so it was her first stay away from home, she was very well looked after and it certainly won't be her last stay!
Marilyn Burgess reviewed 'Willow Tree Cat Hotel'   – 5 star
22 May 2016 
​Jasmine and Toby thoroughly enjoyed their 'holiday' at Sally's beautiful well equipped hotel, and I was reassured that they were happy and well settled by the regular texts and photo updates I received. They're looking forward to their return visit next month
​Vickie Onions reviewed 'Willow Tree Cat Hotel' ​ – 5 star
01 June 2016
My cat Parsley has recently spent 10 days here - what a fabulous place in a beautiful setting! Very luxurious, spotlessly clean and Sally clearly loves & cares for all the cats whilst they are in her care. She kindly sent me updates & pictures of Parsley during my holiday so I knew he was OK. I wouldn't hesitate to recommend Willow Tree Cat Hotel. Thank-you Sally for looking after Parsley.
​Jenna Stewart reviewed 'Willow Tree Cat Hotel' ​ – 5 star
14 July 2016 
​Had our two beauties Millie and coco stay here last week, can't thank Sally enough she is amazing and our babies were so well looked after and we were kept up to date all week and had photos sent to us. 
Millie and coco will be looking forward to there return later in the year xxx
Sarah Begley reviewed 'Willow Tree Cat Hotel' – 5 star
30 July 2016
​Our boy Chilli stayed at Sally's wonderful hotel for the week whilst we were on holiday. Chilli and my son have a very special bond which Sally picked up on immediately. She took the time not only to make sure Chilli was settled into his suite (and believe me, the rooms really are suites!) but to make sure Lucas was happy to leave him there too. She sent us pictures whilst we were away to show Chilli was happy and content on his holiday with updates about what he was up to. She really made sure we could relax knowing our boy was having the best time with the best care. You can tell with Sally she has a genuine love for her job and takes pride in giving her guests 5 star treatment. We will definitely be booking Chilli in again the next time we go away. Thank you Sally xxx
Rebecca Herraty reviewed 'Willow Tree Cat Hotel' ​ – 5 star
23 July 2016 
Meg was so contented when we picked her up this morning that she didn't want to leave! Outstanding service - highly recommended!​
​Aimee Haselton reviewed 'Willow Tree Cat Hotel' ​ – 5 star
12 August 2016
 Such a Beautiful place for our two little cats to stay! Sally is so welcoming and has given both of them the best care - very clean, friendly, and enjoyed our photo updates too! Thank you again so much and I'm sure we will see you again xx
Tracy Braithwaite reviewed 'Willow Tree Cat Hotel' ​– 5 star
18 August 2016
​Just collected my cat Timmy after a short weekend break first time for him Sally immediately made him and us feel at ease, the place was spotless and the pens very welcoming equipped with fluffy blankets, cushions and toys which Timmy loved. I would not hesitate to recommend Willow Tree Cat Hotel and Sally's care.
Lucy Manley reviewed 'Willow Tree Cat Hotel' ​ – 5 star
24 October 2016 
​My two cats stayed here earlier on the year, we have since moved house and are unable to send them here anymore but if you are in the Shropshire area I would not send my cats anywhere else. Beautiful facilities and lovely people. Felt completely comfortable leaving them there.
Debbie Wilson reviewed 'Willow Tree Cat Hotel'   – 5 star
28 January 2017
​What can I say except if you want to go away and need your cat to be cared for, then look no further than with Sally at Willow Tree Cat Hotel. I was nervous at leaving my two for 5 weeks but they loved their 'holiday' and would have been happy to stay longer! Sally you gave them the most utmost care and attention which I am very grateful. I would without a doubt recommend your facilities to all cat owners and we will definitely be using you again. So from Bramble, Teasel and myself, a big thank you xx
William Pritchard reviewed 'Willow Tree Cat Hotel'   – 5 star
25 February 2017 · 
​Modern, clean and quiet. My wife & I would stay here ourselves if we could! Its fantastic!
Ceri Meehan reviewed 'Willow Tree Cat Hotel' ​ – 5 star
20 March 2017 
​Best cattery I've used. Facilities are fab, definitely a cat hotel. The text updates to let me know my cats are happy are fab. Would definitely recommend to anyone who needs a temporary home for their cats.
​Nicky Machin reviewed Willow Tree Cat Hotel – 5 star
09 September 2017
​This is the very best of care and comfort. Sally is so welcoming and considerate and my 3 cats were so well looked after. Sally even looked after my horse trailer whilst we moved house! thank you.... I am certainly going to use you again and would highly recommend.
Lisa Weatherer reviewed Willow Tree Cat Hotel – 5 star
01 October 2017 
​The Willow Tree Hotel is an immaculate and peaceful place for your fur babies to stay. We have used the hotel twice now, and Alfie has always been in high spirits when we collect him, and has never lost any weight which he has done at previous catteries. The suites are large and well equipped with their own play stations and sun shelf. Sally cares for the cats as if they were her own, and sends regular updates/photos via what's app for peace of mind. We even had Alfie dropped back home to us after a long flight. I highly recommend the hotel, and will definitely use again in the future, the fact we drive 40 miles to get there says it all. Thanks Sally for taking such good care of Alfie
Rosie Posie reviewed Willow Tree Cat Hotel – 5 star
05 October 2017​ 
​Yanni stayed at Willow Tree in September and I cannot fault the care she had or the time Sally gave to making sure I was reassured that she was ok. Willow Tree is very special - every effort is made to make your cat feel at home and Sally's obvious love of cats is very evident. Many thanks and it wont be long before we see you again!
Pippa Goodwin reviewed Willow Tree Cat Hotel – 5 star
28 December 2017 · 
​Sally you have a great 5 * cattery!! Fonzy loves it with you all & he can't wait to come back for more cuddles , thank you for looking after him xx
​Maryon White reviewed Willow Tree Cat Hotel – 5 star
29 December 2017
Just collected our elderly puss Barney from Willow Tree Cat Hotel who had been very well looked after by Sally. What a lovely place to stay, Will definitely be sending Barney there again for his holidays
Chess April Doel reviewed Willow Tree Cat Hotel – 5 star
29 January 2018 
Most amazing place for cats to stay! Such a lovely environment and such lovely owners! I would highly recommend to anyone! Really is a great place! 
Sophie Millward reviewed Willow Tree Cat Hotel – 5 star
01 June 2018 
​Immaculate and super comfortable environment for cats! Always very clean and has everything your cats will need for a lovely stay away. My two absolutely love it here.
Sharron Courtney reviewed Willow Tree Cat Hotel – 5 star
08 July 2018
Thank you Sally for looking after Hades again... He has had a lovely holiday as have we. As you know we only trust you to look after my baby... X
Jenny Harris-White reviewed Willow Tree Cat Hotel – 5 star
9 July 2018 
We recently used the Willow Tree Cat Hotel. Our cats were cared for superbly, had nice unit with climbing frames, cushions toys etc. The whole place is thoroughly clean and spacious. definitely value for money and peace of mind for Pet Owners. Highly recommend this establishment. Sally and her partner are very professional helpful and kind. Thanks you both....Jenny Norman
Sarah Upton-Atherton  recommends Willow Tree Cat Hotel.
15 August 2018 
​We have used willow tree cat hotel twice now for Zeus and each time he always comes away happy, he loves it there, we also have a lovely holiday knowing that he’s well looked after and in safe hands. We get pictures through and updates which is a lovely touch. I wouldn’t use anyone else.
Thank you Sally again for looking after Zeus so well.
Sarah xxx
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Alison Braid  recommends Willow Tree Cat Hotel
03 October 2018 Keeping your cat safe, comfortable, well fed, entertained and relaxed while you're away. Sally runs a top notch establishment it's well worth the drive to discover.

Chris Earlam  recommends Willow Tree Cat Hotel
1 April 2019
​Willow Tree is a luxury cat hotel in every sense. 
Instantly it is obvious it has been designed firstly for the comfort of its "guests" and secondly with no expense spared.
I have a very "scaredy" cat, but Sally naturally knew how to treat him and she then sent photos every couple of a days to prove how at home he had become.
I wouldn't consider anywhere else now when Felix needs a holiday.
Lucy Earlam BVMed Sci BVM BVS 
Veterinary Surgeon

​Ali Bayliss  recommends Willow Tree Cat Hotel.
13 May 2019 
​Our 2nd visit for our furbabies. Only the best for them...Sally is a wonderful cat mummy while we are away. Even sends me pics of them !! Will not go anywhere else. Already have them booked in for later in year. Absolute purrfection 😻😻