​Willow Tree Cat Hotel is located at Willow Tree Cottage, Marton, Baschurch, Shrewsbury SY4 2DA
​Serving the  conurbations of Wolverhampton, Telford, Shrewsbury, Wrexham, Oswestry, Chester and beyond
 Shropshire Council has awarded Willow Tree Cat Hotel a '5 Star Boarding Licence' under the new Animal Welfare  
(Licensing of Activities Involving Animals)  (England) Regulations 2018 ​
Licence Number: 18 / 04762 / AIAL

                                                               *** CORONAVIRUS CUSTOMER UPDATE  - MONDAY 14th SEPTEMBER *** 

                            WE ARE NOW FULLY RE-OPENED, SUBJECT TO ANY FUTURE GOVERNMENT LOCK DOWN RESTRICTIONS.

                                                         DROP OFF / COLLECTION AND OPERATING PROCEDURES (UNTIL FURTHER NOTICE)
  • ALL BOOKINGS ARE TO BE MADE VIA OUR WEBSITE, TEXT OR OVER THE PHONE.
  • ALL VISITS ARE TO BE CONFIRMED PRIOR TO ARRIVAL OR DEPARTURE.
  • ONLY ONE HEALTHY ADULT SHOULD ACCOMPANY THE CAT WHERE POSSIBLE.
  • PLEASE DO NOT VISIT THE FACILITIES IF YOU ARE SHOWING SYMPTOMS OF CORONA VIRUS. IF NECESSARY, PLEASE MAKE ALTERNATIVE ARRANGEMENTS FOR TRANSPORTATION AND ENSURE ANYONE ELSE ASSISTING WITH THESE ARRANGEMENTS ARE AWARE OF THE OPERATING PROCEDURES IN PLACE.
  • STRICT ADHERENCE TO PICK UP AND DROP OFF TIMES TO MAINTAIN SOCIAL DISTANCING FROM OTHER CUSTOMERS. IF ARRIVING EARLY OR LATE, WE ASK THAT YOU REMAIN IN YOUR VEHICLE IN THE CAR PARK AND CALL SALLY ON 07989 795151 (OR GEOFF ON 07811 370400).
  • PLEASE WAIT OUTSIDE RECEPTION UNTIL A MEMBER OF STAFF (SALLY OR JO) CAN ESCORT OWNERS AND GUESTS INTO THE PREMISES. HAND SANITIZER IS PROVIDED OUTSIDE RECEPTION AND MUST BE USED BEFORE ENTRY, ALONG WITH THE WEARING OF A FACE MASK.
  • ALWAYS OBSERVE SOCIAL DISTANCING WHEN ON THE PREMISES AND KEEP AT LEAST 1.5 METRES FROM STAFF AND CUSTOMERS.
  • ON COLLECTION, PAYMENT FOR A STAY CAN BE MADE BY BANK TRANSFER VIA OUR SECURE INTERNET CONNECTION IN RECEPTION. ALTERNATIVELY, THE CORRECT AMOUNT OF CASH FOR THE STAY CAN BE PAID PROVIDED IT IS PLACED IN AN ENVELOPE.

         IN THE MEANTIME, PLEASE FEEL FREE TO CONTACT US IF YOU WOULD LIKE TO MAKE A BOOKING FROM THE 18th JUNE ON WARDS.
 
         WE WISH TO THANK ALL OUR CUSTOMERS FOR THEIR ONGOING SUPPORT, WE HOPE YOU ALL CONTINUE TO KEEP SAFE AND WELL.

                                                                                     ​BOOKING CONFIRMATION / CANCELLATION
WE WOULD BE VERY GRATEFUL IF CUSTOMERS COULD SPARE A FEW MINUTES TO CONTACT US IN ORDER TO CONFIRM THEIR INTENTIONS OVER ANY BOOKINGS MADE FOR OVERSEAS TRAVEL UP UNTIL THE END OF DECEMBER 2020. WE ARE EXPERIENCING A HIGH VOLUME OF NEW BOOKING REQUESTS FROM CUSTOMERS WHO ARE CHOOSING TO HOLIDAY IN THE UK DURING THE REMAINDER OF THE YEAR, BUT WE ARE UNABLE TO HELP UNLESS WE ARE CLEAR ON WHAT AVAILABILITY  WE HAVE AVAILABLE.

​BOOKING AVAILABILITY 2020 / 21
OCTOBER: SOME AVAILABILITY
NOVEMBER: SOME AVAILABILITY
DECEMBER: 4 SUITES AVAILABLE OVER CHRISTMAS / 9 SUITES AVAILABLE OVER NEW YEARS EVE
JANUARY: SOME AVAILABILITY
​FEBRUARY: SOME AVAILABILITY
MARCH: SOME AVAILABILITY
​
We operate a customer 'standby list' in the event of booking cancellations, so please feel free to contact us with your enquiry

* Manually updated 9am and 6pm daily

Willow Tree Cat Hotel is a bespoke and luxurious, family run boarding establishment designed and constructed around the security, comfort and needs of its feline only guests. We will be delighted to give new customers a guided tour of our facilities during the hotels published opening hours, but in the interest of guest security, we politely insist that viewings are by prior appointment only.
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Our Hotel
Location
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​Service
Willow Tree Cat Hotel is equipped with
​18 bespoke and luxurious family suites. 
Each suite comprises a large bedroom with a light and spacious exercise area overlooking a central garden courtyard.
Weather permitting, fold down windows in the secure passageways allow a semi-outdoor experience for our guests to enjoy.

​A number of the suites have been     designed for long term guests. These suites are licensed to accommodate up to 6 guests from the same family. 

For further information ​please click on the following link 'Suites'
Set in the quiet, rural hamlet of Marton in Shropshire and situated just 8 miles to the north of Shrewsbury, our hotel is easily accessible from all points within the county as well as North Wales, Cheshire and beyond.

​If you require long term boarding accommodation suitable for your family member, but have concerns about the standard of facilities available in your location, we are able to provide a 'long distance' collection and return service to and from the hotel.

For more details ​please click on the following link 'Extra Services'
As lifelong pet owners we realise that entrusting a beloved family member into someone else’s care can be daunting. Our ethos is to provide a service that offers the customer complete peace of mind.

We are committed to providing the highest possible standards of safety, comfort and security to our guests.
​Our daily focus is on creating an environment whereby every guest feels stimulated, content and completely at home with us at Willow Tree Cat Hotel.

​To view customer feedback ​please click on the following link 'Reviews'
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Willow Tree Cat Hotel are recipients within GHP Magazine’s Global Excellence Awards 2018

'Best Feline Accommodation 2018 - Shropshire'
​
Click on the GHP logo to link to the full recipient list 

​The Animal Health and Wellness Awards 2018 press release can be found HERE

www.ghp-news.com/2018-willow-tree-cat-hotel